Privacy

I do not disclose information about email subscribers, clients or customers to any third parties, other companies or individuals.

If you enter your email address to receive 6 Steps to Open Your Heart and Feel the Love + news updates via this website, your details are held via www.aweber.com. View aweber’s privacy policy here. View details of how I communicate with email subscribers here. If you enter your email address to receive updates on specific products or training (e.g. Bach Flower Cards, Practitioner Diploma course) I only send you updates about the offerings you’ve signed up for. I don’t add your details to the main email list unless you specifically sign up to receive 6 Steps to Open Your Heart.

If you order an item from this website, your order is processed by Paypal (one-to-one sessions, workshops, essences), Fast Spring (meditations, kits, online courses) or Etsy (Bach Flower Spirit cards), all of whom are compliant with general data protection regulation (GDPR). I don’t have access to your credit/debit card details. Your address details are only requested when required to process your order (e.g. to post an essence or Bach Flower Spirit cards) and are not used for any other reason or shared with any third party, company or individual.

All personal (e.g. name, email address, postal address) and sensitive personal data (e.g. details of your current emotional state, health, relationships) shared with me by email, letter and in one-to-one consultations is stored and used in accordance with general data protection regulation (GDPR). I’ll ask you to sign a form containing more information about data protection legislation and confidentiality for one-to-one consultations at the beginning of us working together in this way. If an issue arises in your consultation that I need to receive advice about from my professional supervisor, this is done without naming you or providing any personal details that would identify you.

Cancellation Policy

One-to-one Consultations

One-to-one consultations are arranged for a mutually convenient time agreed by email after your purchase of a session or series of sessions. I will always offer you a range of times/dates to suit your time zone.

You have a ‘cooling off’ period of 7 working days from the date of your purchase. Should you decide to cancel your order during that time, you need to inform me in writing at info{at}flowerspirit{dot}co{dot}uk. Any fees paid will be refunded minus a 10% administration charge. Should you decide to cancel your order after the 7 day ‘cooling off’ period no refunds will be made.

Please note all consultations must be paid for in advance, and refunds cannot be made AFTER we have a consultation. If you choose to pay by instalments, you will be invoiced at 30 day and 60 day intervals from the date of your first payment.

If you need to reschedule a consultation after the date and time has been confirmed by email, you need to give me at least 24 hours’ notice by email at info{at}flowerspirit{dot}co{dot}uk otherwise the full consultation fee will be payable by you.

Workshops

Workshop fees are non-refundable, but you are welcome to give your place to someone else. Please notify me of this change so I can make sure the person who comes in your place receives up-to-date information.

Online products (meditations, kits, e-courses)

Every effort has been made to accurately represent the products and services on this site, but I cannot guarantee the outcome of you using these products and services for your particular circumstances and purposes.  Meditations are provided as MP3 audio files and workbooks are provided as PDFs.

Online products will be sent to you via email to the email address you provide to Fast Spring when you place your order. Your resources are available for instant use so refunds for instantly downloadable products cannot be given.

Terms and Conditions

When you purchase an online product from this site (meditations, kits, e-courses) access to these resources is for your individual use only. You sharing content from private password protected web pages, MP3 audio files or PDF workbooks on this site with anyone else without express written permission from me (Jackie Stewart) will be treated as an infringement of copyright.

Website

The content of this website (including the blog) is intended for information only and I cannot guarantee the outcome of following any recommendations provided. My statements about the potential outcome of using vibrational essences, meditation and energy processes are expressions of opinion only. I make no guarantees about the information and recommendations provided herein. By continuing to read this website and blog you acknowledge that I cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within my control. Therefore if you follow any information or recommendations provided on this website and blog, you do so at your own risk.

The vibrational essences (flower, gem, crystal and other vibrational essences including Bach Flower Remedies), meditation and energetic processes I describe are not intended to replace qualified medical advice or assistance. Whilst the information on this site describes the benefits people may experience from using vibrational essences, meditation and energetic processes I cannot guarantee their efficacy for your particular circumstances and purposes.

One-to-one Consultations

One-to-one consultations include vibrational essences (flower, crystal and other vibrational essences), meditations and energy-based processes chosen by me (Jackie Stewart) to help you fulfil the intention you set at the beginning of our work together.

These resources are not intended to replace medical treatment, and there is no guarantee that you will experience relief from physical illness or disease. I’m fully insured as a vibrational essence practitioner and am not a medical practitioner.